For Mac users, the conversation history is not saved to the ExchangeĪccount, but instead is saved locally to the Mac. Optionally, also remove Microsoft Lync History./Users/username/Documents/Microsoft User Data/Microsoft.In your Documents folder, remove the following:./Users/username/Library/Logs/Microsoft-Lync.log./Users/username/Library/Logs/Microsoft-Lync-x.log (This file is present only if you turned on Lync Logging.)./Users/username/Library/Preferences/ByHost/.If you entered the correct password, a new window appears enter the original password again in the Current Password field. Remove the following files from your Library folder: From the Edit menu, choose Change Password for Keychain 'login.' Type the former password of the account that you are currently logged in to, then click OK.In the Go to Folder drop-down window, enter.Press Command-Shift-g, or from the Go menu, select Go to Folder.Once signed in, you can quit and reopen the app to verify no more prompts will appear. You may be prompted to sign in to your Microsoft 365 account. Enter your Mac's account credentials and click OK. You will be prompted to grant keychain access again. Note that macOS hides your Library folder. Click File and select Lock Keychain 'login'. Office applications (Word, Teams, Outlook, etc) Go to Ke圜hain Access. In your Home folder, open the Library folder. If you are using a Mac and you are not able to activate Microsoft Office 365.choose Change Password for Keychain login From the app passwords-tab: To sign into Outlook, Lync or. To clear out all preferences and other files associated with Lync: If you use a Microsoft service like Outlook. It is usually unnecessary to reinstall the application. If other troubleshooting does not solve the problem, it may be necessary to clear all preferences for Lync for Mac and then set it up as if it were a new installation. need to create an app password to access a Microsoft product like Outlook. Back to top Configure preferences and start over So, whenever the issue arises in Keychain Access, Outlook 2016 for Mac Keeps.
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